{"msg":"第一节 标准化与知识产权","code":200,"data":{"currentIndex":null,"examId":null,"examTime":null,"questionList":[{"id":"796239289192042497","title":"2001年发布的ITIL (IT基础架构库）2.0版本中，ITIL的主体框架被扩充为六个主要的模块，(12)模块处于最中心的位置。","analyze":"本题考査技术标准方面的基础知识。<br>ITIL 即信息技术基础架构库（Information Technology Infrastructure Library),主要用于IT服务管理（ITSM)。20世纪卯年代后期，ITIL的思想和方法被广泛引用，并进一步发展。目前，ITIL已经成为世界IT服务管理领域事实上的标准。在它的最新版2.0版中，ITIL主要包括六个模块，即业务管理、服务管理、ICT基础架构管理、IT服务管理规划与实施、应用管理和安全管理。其中服务管理是其最核心的模块，该模块包括“服务提供”和“服务支持”两个流程组。","multi":0,"questionType":1,"answer":"A","chooseItem":["796239290106400769"],"itemList":[{"id":"796239290106400769","questionId":"796239289192042497","content":" 服务管理","answer":1,"chooseValue":"A"},{"id":"796239290131566593","questionId":"796239289192042497","content":" 应用管理","answer":0,"chooseValue":"B"},{"id":"796239290148343809","questionId":"796239289192042497","content":" 业务管理","answer":0,"chooseValue":"C"},{"id":"796239290165121025","questionId":"796239289192042497","content":" ICT基础设施管理","answer":0,"chooseValue":"D"}],"userAnswer":null,"userChooseItem":null,"answerCorrect":null,"userCollect":null},{"id":"796233877977845761","title":"ISO 9000定义业务过程（Business Process）为一组将输入转化为输出的相互关联或相互作用的活动。该过程包括6个基本要素，分别是（）、活动、活动的相互作用、输出结果、用户和价值。","analyze":"IS09000有关业务流程的定义是：业务流程是一组将输入转化为输出的相互关联或相互作用的活动。流程6个要素分别是：输入、活动、活动的相互作用（即结构）、输出、客户、价值。","multi":0,"questionType":1,"answer":"A","chooseItem":["796233878963507201"],"itemList":[{"id":"796233878963507201","questionId":"796233877977845761","content":" 输入资源","answer":1,"chooseValue":"A"},{"id":"796233878984478721","questionId":"796233877977845761","content":" 需求说明","answer":0,"chooseValue":"B"},{"id":"796233879009644545","questionId":"796233877977845761","content":" 活动环境","answer":0,"chooseValue":"C"},{"id":"796233879026421761","questionId":"796233877977845761","content":" 活动前提","answer":0,"chooseValue":"D"}],"userAnswer":null,"userChooseItem":null,"answerCorrect":null,"userCollect":null}]}}